The Turtle

disputed ebay sale - seller protection?

66 posts in this topic

So I sold a wetsuit on ebay a few weeks ago.

Fully disclosed its age, creases etc.  And photos. There were no nicks or cuts.

 

(I also advertised one that did have a nail nick in the leg, and disclosed that with photos.  That one didn’t sell. )

 

So the one that sold was to a guy in Perth, that also asked me to send booties and gloves, so I express posted it and added the booties and gloves.

Next thing, he’s messaging me saying there’s a “substantial” tear in the leg, added a blurry photo.

I queried him for the location and better photos, and had no response.

Now he has raised a dispute with ebay for “item not as described”.  They “thoroughly investigated” the case (in around an hour) and upheld his dispute, so I have to pay for return shipping.

 

What can I do?  Anything?  I reckon he tried it on and either damaged it himself or it didn’t fit, so he’s just wanting his money back by fibbing.

Ebay didn’t even ask for info from me.  I just got told there was a dispute, told it was upheld and told I had to pay for return shipping.

 

He paid through paypal and the money never cleared into my account anyway.

 

WTF????

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That's very odd! When I raised a complaint about some fake microphones I bought off Ebay they took a couple of weeks to decide.

I would first of all (and I'm sure you have done this) make absolutely sure all of these emails are from eBay. Check the sender addresses carefully as it could be a scam.

Then raise a seperate support ticket / complaint to them about the transaction including all the information above, all your photos etc. Include any statements from anybody else who saw the wetsuit undamaged. 

 

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Dig your heels in on this and get in touch with ebay by phone. If you have the pics to prove the suit was in good condition (without dubious rip).....then you should be sweet.

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Ive been in touch wuwithth ebay and they are insisting they can only side with the buyer no matter what. I dont have close ups of every inch of the suit so they are taking his word.

If indo it, ill be out 50 with return postage. Sucks.

How can i dig my heels in?

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You can't, just suck it up they will try protect the seller no matter what and there's nothing you can do about it.

 

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He's a Perth triathlete. Makin up shit.

 

Should get some Perth trannies to go beat him up

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If they are being like that then the only option would be small claims... which will cost you more than $50 and will be a load of hassle.

:'( 

 

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12 minutes ago, The Turtle said:

He's a Perth triathlete. Makin up shit.

 

Should get some Perth trannies to go beat him up

Maybe I know him! Perth's a small place :) PM his name.

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Ill just think of it as an undeserved pay it forward. 

Cant be bothered going through paying return shipping and reselling. 

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1 hour ago, zed said:

Maybe I know him! Perth's a small place :) PM his name.

M. Robson...

 

 

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Let Zed pick it up. That way the guy doesn't get a free wetty.

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38 minutes ago, Rocket Salad said:

Let Zed pick it up. That way the guy doesn't get a free wetty.

If Zed (or FFF) don't mind, that would be the way. Then if they could pay it forward to a tranny.

Even better, if they've got a 110kg musclebound friend that could do it with them.

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15 minutes ago, Ex-Hasbeen said:

If Zed (or FFF) don't mind, that would be the way. Then if they could pay it forward to a tranny.

Even better, if they've got a 110kg musclebound friend that could do it with them.

The guy is in my club, don't really know him though. I doubt he's trying to rip you off, but like I said, I don't really know him. 

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59 minutes ago, Rocket Salad said:

Let Zed pick it up. That way the guy doesn't get a free wetty.

 

18 minutes ago, Ex-Hasbeen said:

If Zed (or FFF) don't mind, that would be the way. Then if they could pay it forward to a tranny.

Even better, if they've got a 110kg musclebound friend that could do it with them.

Nah i wouldnt ask anyone else to get involved.

Ill just let it go. 

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He's racing Busso in 2 weeks, I wonder what wetsuit he's going to be wearing?

 

 

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9 minutes ago, The Turtle said:

 

Nah i wouldnt ask anyone else to get involved.

Ill just let it go. 

He's that big hey?

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Email the sender, say you know someone in his club and if he won't send it back, then donate it to the club. People sell and post free stuff on the clubs page, at least that way you're not really getting screwed. 

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14 minutes ago, zed said:

He's racing Busso in 2 weeks, I wonder what wetsuit he's going to be wearing?

 

 

Wonder if it will look like this. Mite have to stalk race pics!

20170215_174820.jpg

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1 minute ago, zed said:

Email the sender, say you know someone in his club and if he won't send it back, then donate it to the club. People sell and post free stuff on the clubs page, at least that way you're not really getting screwed. 

Yep, thats what im doing. Cant send it at work but will when i get home. Typed it tho!

Im getting screwed $$ wise, but someone should get use out of it.

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Zed

PM me his name maybe I or some of the local guys will know him and can do a quick check...we have ways !

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2 minutes ago, The Turtle said:

Noooo , i dont want the guy hunted down! Is a trannie hunt worse than a twitch hunt?

He lives near me, I messaged him and suggested I pick it up, if he doesn't get back to me or whatever, I'll just leave it at that. 

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